Privacy Policy

Introduction

Long Injury Law, PLLC ("we," "us," or "our") operates the website stephanieflong.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us through the consultation form. Please read this policy carefully. By using the Site, you agree to the practices described here.

Information We Collect

We collect information you voluntarily submit through our contact form, including your name, phone number, email address, and details about your legal matter. We may also collect limited technical data automatically, such as your IP address, browser type, and pages visited, through our website analytics provider (Cloudflare Web Analytics — a privacy-first, cookieless service).

How We Use Your Information

We use the information we collect to:

• Respond to your consultation request and evaluate whether we can assist you.
• Communicate with you about your inquiry by phone, email, or text message.
• Comply with legal and professional obligations.
• Improve the performance and usability of our Site.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

TCPA Consent and Communications

When you submit our contact form, you provide express written consent under the Telephone Consumer Protection Act (TCPA) to receive automated and prerecorded phone calls, text messages, and AI-assisted outreach from Long Injury Law, PLLC at the number you provide. This consent is not required to receive legal services. You may opt out at any time by replying STOP to any text message or contacting us directly.

Cookies and Tracking

This Site does not use advertising cookies or tracking pixels. Our analytics provider, Cloudflare Web Analytics, does not use cookies and does not track individual users across sites. We do not use Google Analytics, Facebook Pixel, or similar advertising trackers.

Data Retention

We retain inquiry information for as long as necessary to respond to your request and to comply with our professional responsibilities and applicable law. Form submissions and correspondence related to potential representation may be retained for up to seven years in accordance with applicable professional conduct rules.

Third-Party Service Providers

We use Resend (resend.com) to deliver email notifications when you submit our contact form. Resend processes your information on our behalf solely for the purpose of delivering that notification. We use Cloudflare (cloudflare.com) to host and secure this Site. Both providers have their own privacy policies governing their handling of data.

Attorney-Client Privilege

Submitting information through this Site does not create an attorney-client relationship. Do not submit highly confidential or privileged information in your initial inquiry. An attorney-client relationship is established only through a signed engagement letter.

Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us at info@stephanieflong.com. We will respond to verified requests within 30 days.

Security

We implement reasonable administrative, technical, and physical safeguards to protect information submitted through this Site. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the Site after any change constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Long Injury Law, PLLC

Email: info@stephanieflong.com

Phone: (720) 555-0100